This two-day seminar will provide both a sound knowledge and a practical competence as regards the skills and techniques of internal audits. The course begins with an comprehensive review of the key terms used in auditing, the purpose of audits and a review of all the relevant requirements from ISO9001, which forms the basis of HACCP and ISO14000. An in-depth discussion of how personal attributes can affect the audit process will be relevant and enlightening to most participants. A ‘hands-on’ approach to scheduling and planning audits includes the preparation of checklists through the logical analysis of procedures and other documents. This naturally leads to a soundly structured methodology for the conduct of Internal Audits. An auditing course is ineffective without practical use of the techniques, so to develop understanding and use of the techniques we have prepared a number of very realistic procedures and case studies which are based on the methodology of leading business schools. The course concludes with a thorough coverage of reporting and follow-up, rounded-off with a solid review of corrective action systems and techniques, followed by a short examination to ensure understanding and knowledge.
Topics Covered
Background and Definitions
The Audit Process
Auditor Attributes and Techniques
Audit Reporting, Follow-up & Close Out
International Standards
Case Studies
Audit Planning
Corrective Action
Audit Preparations
All questions expertly answered.
Target Population
All personnel involved in the design, development, implementation and supervision of Quality, HACCP, Safety and Environmental Management Systems, Aged Care Standards especially those based upon the ISO9000 series of standards. The best way for senior and middle management to understand the process of certification is to become an auditor.